Get your CEO’s to read about repeat organization and after that they can realize why They can be frequently not creating the bottom line. I can Truthfully state that I’m under no circumstances reserving along with your airline yet again. thanks, Sincerely
On our previous vacation the leg in the trip from lax to Dallas was the worst I’ve at any time experienced .The seating was so limited I could not browse a journal a result of the tightness of the seating I believe the aircraft was an A 320 ,remember to Get in touch with me you will discover a pair issues about the service on the whole,thank you, Brian Galbally
I can show you this, Except There exists some type of compensation coming from A.A., I won't ever, ever, ever established foot on an American Airways flight all over again ! There are much too all kinds of other Airways which can keep on timetable.
On 7/18/fourteen my spouse and I had been on the flight sixty seven from BCN to Jfk. We boarded the plane and found that it had no wifi or leisure choices with the seat. When the meal was served we requested the flight attendant Should the meal had any peppers(the vegetable) in it since the “chicken” and also other substances were unrecognizable. My husband is extremely allergic to peppers and he needed to be particular there have been none. The attendant said she experienced no concept of exactly what the food stuff elements were in both variety so he didn't eat. How hard would it be for your catering dept to mail an index of components for this kind of concern? The aircraft by itself was aged and alert on The within. When acquired to the plane, the mentor area smelled of fecal subject and it took quite a while with the scent to dissipate.
Experienced fantastic purchaser service sine 1/17. Been pulled from the FRA flight and stayed for two days in Philly. Now one/19 I will resume my flight to FRA with around par documentation. To my shock the ticket agent at the check in counter ended up Unquestionably impolite, not helpful and anticipated me to seek out my luggage that was checked in within the 17th Which I used to be struggling to retrieve when I was pulled off the flight on Sunday.
PS I'd her about the return flight and This Site it had been evenm improved she lives while in the Phillie region and I lived in a similar region for few a long time so we had a discussion about that .
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Our flight from Greenville, SC to Dallas arrived promptly but we ended up required to continue to be during the plane on tarmac for almost ninety minutes resulting in numerous to miss connecting flights. AA screwed up yet again–not a soul proud of remaining addressed like cattle; you have not appreciated your shoppers.
I was hoping to get ticket for 15 12 months aged son and couldn’t use Web site for he was viewed as small. I named shopper service and she or he assisted me with airline purchase. I especially questioned if I required to terminate if I could within just 24hours. This attendant stated Sure. I found out 4 several hours afterwards The explanation son would want to fly was cancelled. I referred to as back to terminate the flight the attendant informed me I couldn’t cancel flight and it was a nonrefundable ticket. I told her circumstance as stated higher than she claimed she couldn’t do nearly anything. I requested for any supervisor, I obtained one particular and spelled out the situation, she explained I couldn’t cancel it and get my a reimbursement she was extremely rude and hung up on me. I termed back to ask for one more supervisor and as I had been talking to this supervisor she educated me that the last supervisor mentioned in her record I refused voucher. What at any time a voucher was I was not even sure. Then next supervisor explained to me what she assumed. Therefore the flight wasn’t cancelled considering that she said to attend a few days right before I make my closing selection and she would wave switching price to do so And that i shouldn’t have any difficulties.
I am able to’t mention that A great deal for the airport personnel in Denver.My AA flight was delayed leaving Ohare and by the time I received to Denver, the Frontier airplane to which I had been booked by Orbitz had remaining and I missed my flight.
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Till I'd the chance to get Tracy Paul about the cellphone I could understand her and he or she was pretty properly
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In April 2014 I had been provided a voucher for aiding with an sick patient on one among yur flights. Sadly due to some unforeseen situations I haven't been capable to use the voucher.